Makerwize Privacy Policy

1. Information We Collect

We collect the following types of data:

• Personal Information: Name, email, phone number, company name
• Usage Information: Pages visited, features used, IP address, device type
• Communications: Messages exchanged via WhatsApp, email, and contact forms

2. How We Use Your Information

We use your data to:

• Operate and improve our platform
• Facilitate transactions between buyers and manufacturers
• Communicate via WhatsApp, email, or phone
• Comply with legal obligations

3. Legal Basis for Processing

We collect and process data based on:

• Your consent
• Performance of a contract
• Our legitimate business interests
• Compliance with legal obligations

4. Consent for WhatsApp Messages

• You must opt in before receiving messages from us via WhatsApp.
• We store your opt-in record securely.
• You can opt out at any time by replying "STOP".

5. Cookies and Tracking

• We use cookies and analytics tools to enhance the user experience.
• You can manage cookie preferences via your browser.

6. Data Sharing and Disclosure

We do not sell your data. We may share it with:

• Trusted service providers (e.g., cloud hosts, WhatsApp API vendors, analytics tools)
• Legal authorities if required by law

7. Data Storage and Transfers

• Data is stored securely on Google Cloud Platform (GCP) servers.
• If data is transferred internationally, we implement appropriate safeguards, including Standard Contractual Clauses where required.

8. Data Retention

We retain your data only as long as necessary to fulfill the purposes outlined in this Policy.

9. Your Rights

You have the right to:

• Access and correct your data
• Delete your data
• Object to or restrict processing
• Withdraw consent for marketing communications

10. Children's Privacy

The Service is not intended for children under the age of 13 (or 16 where applicable). We do not knowingly collect data from minors.

11. Security

We implement technical and organizational safeguards to protect your data.

12. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted here.

13. Contact Us

For questions or requests regarding your personal data, email us at: privacy@makerwize.com